Return & Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Cancellation

If we have not shipped your order yet just write us an email or call us to cancel your order. We are going to fully refund your order and shipping fees.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, place the item securely in its original packaging, and mail your return to the following address:

BeeConscious Co., Ltd.
Attn: Returns
104 Moo 10
Ban Pong
Hang Dong, Chiang Mai 50230
Thailand

Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:
+66 (0) 61 336 7700
info@superbee.me

Last updated February 24, 2020