Delivery
We aim to send your order out within 48 hours of placing your order, however during sale and busy periods, processing of orders may be subject to delay – we ask you to allow a handling time of 1-3 days for all orders.
All customers will receive a tracking code after their order is shipped.
Please note: while uncommon, additional customs charges may be determined by authorities at the time of delivery and are the responsibility of the customer.
Shipping Options
Although our beautiful headquarters are in Chiang Mai, Thailand we have fulfillment centers in the USA so that shipping is fast and easy bee-asy for you!
Customers in Asia 2-5 days
Products will be packed and shipped within a few days of receiving your order and sent express.
Shipping Costs for customers from Asia is US$9.90 or free shipping for orders over US$50.00. We offer free shipping for customers in Thailand.
UK customers – 3-5 days
Products will be shipped from our headquarters in Thailand and will be packed and shipped usually on the same day or the next working day and sent express.
Shipping Costs for customers from the UK is US$15.00 plus any additional import duty, tax, or VAT charges that may be assessed by UK customs. (Please note that UK customer assessment is at the discretion of the customer officials at the time of delivery). We also offer free shipping for orders over US$50.00
USA customers – 3-5 days
Products will be shipped from our trusted fulfillment centers in the USA and they will be packed and shipped usually on the same day or next working day and sent express
Shipping Costs for customers from the United States is US$11.75 or free shipping for orders over US$ 50.00
Around Christmas, there can be delays so look out for our October sales and get in early – our products make the most meaningful and planet-friendly gifts.
Worldwide delivery – 3-7 days
Products will be shipped from our trusted fulfillment center close to you.
Shipping Costs are US$15.00 of free shipping for orders over US$50.00
We offer FREE WORLDWIDE DELIVERY
Only for orders over US$50.00
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Need to Return Something?
We hope that you love what you ordered, but if for any reason you aren’t 100% satisfied with your purchase you can return it for a full refund, provided it is within 30 days of purchase. Returns must be new and unused, with all originals labels attached.
If in the unlikely event you receive damaged items, please send us a photograph and we will offer either a replacement or a refund.
