• How do I wash SuperBee Wax Wraps?

      Just like a plate, wipe Wax Wraps down with a sponge or cloth, using a bit of warm water and eco-friendly detergent. Rinse off and leave to dry.
    • How long can I use my Wax Wraps?
      Beeswax Wraps can be used up to 2 years with proper care. It depends on how much you use them, and how well you take care of them. If they come into contact with hot surfaces or water over 60°C or 140°F the wax will melt and affect the durability of the product.
    • Where should I store my Wax Wraps?
      You can store them in a drawer with your tea towels or make an extra shelf for them. We generally prefer a closed dry space and keep ours in a small basket.
    • The Wax Wrap isn’t sticking – what do I do?

      First, make sure the surface you’re sticking the Wax Wrap to isn’t cold or wet.

      In colder climates, the Wax Wraps can become hard and may not stick as easily to surfaces. The best way to deal with this is to massage them with your hands so that they become a bit warmer, or completely crumple them up into a tight ball a couple times. Then they should then be more manageable and will stick better – if not, let us know!

    • The Wax Wrap is hard and isn’t sticking – what do I do?
      In colder climates, we have heard from our Southern Aussies and Scandinavians, that the Wax Wraps become really hard. The best way to deal with this is to massage them with your hands so that they become a bit warmer (or stick them under your armpits ;). They should then be more manageable and will wrap. If not, let us know.
    • Why aren’t the fabric edges straight?
      We use a zigzag edge for extra cling. As for the occasional wonky edge, we try our best at SuperBee to make every Wax Wrap the best it can be, however our products are literally hand-made and unique.
  • My Wax Wrap does not stick – help!
    Make sure you have warm hands to maneuver the wrap around the object. Some bowl surfaces are not suitable for Wax Wraps, particularly artificial surfaces. Metal, glass and wood are best. Plastic works too, but not always. All Wax Wraps should wrap firmly around fruit and vegetables. If for some reason your wrap really isn’t sticking, please let us know and we will replace it. Please do not slag us on social media…that would not be very nice.
    • How do I use my SuperBee Wax Wraps?
      It is best to use a Wax Wrap that’s much larger than the objects or food you’re wrapping. For example, a small Wax Wrap should completely cover the open half of a sliced onion or lime to be effective. When wrapping over bowls or plates, the wraps should fit down at least half way past the edge.
    • What’s so great about beeswax anyway?
      Unlike plastic, beeswax is a natural, nontoxic substance. It has antifungal and antibacterial properties helping keep things clean and reducing risks of contamination. Beeswax is also waterproof, yet still breathable, protecting your food from getting wet or wilted while locking in moisture, flavour and freshness.
    • Who the hell is SuperBee and where are you?
      We are an Australian/German family of four living in the mountains of Northern Thailand about 50km from Chiang Mai. We have involved our local community in the making of sustainable products and promote the use of cotton shopping bags and enjoy food wrapped in banana leaves instead of styrofoam boxes. Our company name is called BeeConscious Co Ltd, established in Thailand, and through the sale of this product, we would like to promote environmental co-education with the hill tribes and local Thai people.

      SuperBee started in our kitchen, after making a great mess, I, the Queen Bee, was kicked out to make an outdoor studio, which eventually grew to the current BEE HIVE – our small production studio.
Between the Bee Hive and the office, much waxing, stamping, cutting and packing takes place. Also a lot of fun, tea and the aromatic smell of beeswax. Mostly it is a lot of fun. My husband has taken to referring to himself as King Bee and is the maker of our fabulous website. We hope you like our products – please don’t hesitate to ask any questions.

    • My Wax Wrap has a lot of creases and marks on it even when I wash it – what can I do?

      There are two simple ways you can restore your Wax Wrap back to its natural beauty.

      1. Grab an old cookie sheet (warm wax can be messy and difficult to clean up so use a pan you don’t care about), put down a silicon baking mat and lay your Wax Wrap on top. Simply heat it in a 140°C oven keeping the door open and watch your wrap as the wax warms up. Once it has re-melted, carefully take it out by its corners and hang it up quickly before the wax dries – your wrap will look shiny and new! If the wax has worn off in places, you can sprinkle some grated wax on the cotton, but be sure to add it sparingly.

      2. Place a sheet of parchment paper down on your ironing board to cover your board, then place the Wax Wrap on top covered by another large piece of parchment paper. Again, hot wax is incredibly sticky and can seep out the sides, so you want the pieces of parchment paper to completely cover your workspace. Heat your iron to a medium heat and press over the Wax Wrap. Voila – good as new! If you are careful you can store and reuse the parchment paper the next time you want to freshen up your wraps. Just keep the waxed sides together and be careful of the mess.

    • Do the Wax Wraps smell?
      You’ll notice a pleasant beeswax scent when you first open your new Wax Wraps but this does not affect your food and will lessen over time.
  • Can you wrap eggs and meat?
    To protect ourselves, the answer to this is no. Our beeswax wraps cannot be washed with 100°C.
Anything more than 60°C will melt the beeswax.